Privacy Policy

Who we are

The UK Mortgage Broker is a trading style of Financial Matters (UK) Ltd (company number 08432591), authorised and regulated by the Financial Conduct Authority (FRN 706576).

Registered Office: 12 Church Close, Milton Ernest, Bedfordshire MK44 1RD.

You can contact us at info@theukmb.com or 01234 816 906.

1. Information we collect

We may collect personal information such as:

Your name, address, contact details, date of birth and employment details
Financial and mortgage information
Health or other details you provide when discussing insurance needs

We usually collect this information directly from you, through our website contact form, by email, or during our discussions about your mortgage or insurance needs.

2. How we use your information

We use your information to:

Provide mortgage and insurance advice and arrange related products
Meet our legal and regulatory obligations
Respond to your enquiries and manage our relationship with you

We do not sell or share your information for marketing purposes.

3. Sharing your information

We may share relevant information with:

Mortgage lenders and insurance providers
Professional service partners such as conveyancers, valuers or compliance auditors
Regulators including the FCA and ICO where required by law

We do not transfer your data outside the UK or EEA.

4. How long we keep it

We retain records for at least six years after our work with you, or longer where required by regulation.

5. Your rights

You have the right to:

Access a copy of the information we hold about you
Ask us to correct or delete it where appropriate
Restrict or object to certain processing
Withdraw any consent you have given

To exercise these rights, please email info@theukmb.com.

If you are unhappy with how we use your information, you can complain to the Information Commissioner’s Office at www.ico.org.uk.

6. Security

We keep your information secure through appropriate technical and organisational measures and limit access to authorised personnel only.